Our Vision
Motherwell College enriches lives.
To enrich lives we:
- close the opportunity gap by removing barriers to participation and exclusion
- provide lifelong learning opportunities to promote employability, develop personal and employment skills and encourage achievement and progression
- are a dynamic and responsive organisation committed to professional training and development of our staff
Values
- Added Value
Motherwell College has an annual turnover of approximately £20 million, employs 500 staff and supports and enriches the lives of some 20,000 students. The College values the social and economic wellbeing of its community
- Citizenship
Motherwell College believes that it should support its staff to create a positive environment in which its students can flourish by setting standards and developing mutual respect
- Quality
Motherwell College will endeavour to deliver appropriate quality of provision of all its services
- Cultural Diversity
Motherwell College welcomes and values the rich diversity of the community it serves
- Health and Safety
Motherwell College believes that the provision of a healthy and safe environment is a core entitlement to the whole college community
Making a Complaint
At Motherwell College we aim to provide opportunities for learning in a caring and supportive environment. If you feel that this is not happening, the normal route for complaint or appeal is firstly through your class tutor. If the matter is not resolved at this stage, the next person to contact is the Curriculum Leader and then the Head of Department. If you are still not satisfied you may submit your complaint in writing to the Student Services Manager Jim Sweeney. Further information and advice can be obtained from the Student Advice Centre and Student Services staff are available to help at any stage.
Quality
Feedback is obtained from College customers (students and employers) each year through questionnaires and focus groups, the results of which are analysed and considered for action by senior management.
Appeals Procedure
The College has an established appeals procedure, copies of which are available from Jim Sweeney, Student Services Manager. All appeals should be submitted in writing to Brian Casey, Assistant Director for Curriculum.
Learner Behaviour
At Motherwell College we expect all learners to respect others and will NOT condone behaviour that obstructs learning or threatens the safety and security of others. If required, the Learner Behaviour Policy and Procedure will be used to deal with any behaviour that causes concern.